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You can verify this component is running by checking your system tray (bottom right hand corner of screen).

Are you running a managed system? Managed systems include Windows XP and Windows 7 computers running Novell Zenworks.

If you are unable to find Adobe Acrobat Reader on your Start Menu or you have a version prior to XI on your system, please check the following: Users can verify this by running Reader from the Start Menu and, once Reader loads, clicking on Help and then About Adobe Acrobat Reader. Managed systems running Novell ZENworks will automatically have a recent version of Adobe Acrobat Reader installed on the system. Installing Adobe Acrobat Reader on Managed Systems Please consult your product documentation for more information on this.

Users who have purchased licenses for full versions of Adobe products may be eligible for complementary phone support for the program that has been licenced. Adobe does provide free web based support for their products on their website. As such, users should not contact Adobe directly regarding Acrobat Reader problems with the expectation of receiving free support. The University has not entered into a support contract with Adobe for these products. Support ContactsĪll requests for support should be initially directed to the Computing Services IT Support Centre or your faculty technician.

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Users wishing to use Adobe Acrobat Elements, Standard, or Professional should contact Supply Management Services and purchase one license per computer that the full version of Adobe Acrobat software will be installed upon. Installation details are covered later in this document.īe advised that this license agreement does NOT cover the full versions of Adobe Acrobat. Licensing DetailsĬomputing Services has entered into a licensing agreement with Adobe to distribute the Acrobat Reader software onto as many systems as required.

As of this writing the current supported versions of Adobe Acrobat are versions X (10.1.16) and XI (11.0.13) and for Reader it is XI (11.0.13).

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As such, it is periodically necessary to update the Acrobat software that is loaded on each system.

#ADOBE ACROBAT 6.0 UPGRADE PDF#

However, the new features introduced in recent versions of PDF files are not necessarily compatible with previous versions of the Acrobat software. As such, as many managed systems will be updated as possible.Īs successive versions of the Adobe Acrobat programs have been released, the PDF has evolved as well to provide additional capabilities. Full functionality of Banner documentation requires the use of Adobe Acrobat 6.0 or higher or Adobe Acrobat Reader 6.0 or higher. On campus, many of the University's official documents are made available in PDF format. Additionally, documentation for enterprise applications, such as Banner, are available in PDF format.

The PDF file format has become a highly popular method of packaging full documents that are made available for download on the internet and providing product documentation for computer hardware/software. The Adobe Acrobat Elements, Adobe Acrobat Standard, and Adobe Acrobat Professional programs provide all of the functionality of Reader but also provide many additional capabilities including the creation of PDF files.

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The Adobe Acrobat Reader program can be obtained for free for most computers and allows users to view, search and print PDF files.

The Adobe Acrobat family of products and the Adobe Portable Document Format (PDF) standard provide a means for creating, manipulating, viewing, and printing documents on a variety of computer platforms. Last updated: 20 October 2015 Introduction Applies to: Users of University Computer Systems